References to “we”, “us” and/or “our” throughout www.orlebarbrown.com (“the website”) are to Orlebar Brown Ltd.
The use of the website and the purchase of any goods (“Goods” and/or “Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions without notice to you.
There is no charge imposed by Orlebar Brown for accessing the Website but you must pay the cost of the communications link you use to visit the website.
Access to the Website may be suspended, restricted or terminated at any time without notice.
This policy applies when you visit or surf our website without purchasing any product, when you use our site for purchasing products or when you register with Orlebar Brown.
We consider all the information you share with us private and confidential. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. We may pass your details to other organisations who we believe have products or services which we think may be of interest to you.
When you visit, register or order products on www.orlebarbrown.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website.
The information you provide to us may be accessed by or given to third parties some of whom act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
We also contract with service providers to maintain and manage our customer information and to communicate with our customers. We do not authorise any of these service providers to make any other use of your information.
Orlebar Brown Limited reserves the right to disclose the information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Orlebar Brown Limited and others.
You can review, change or delete certain personal information at any time. To change your personal information please contact us by email at email@example.com or write to us at Great Western Studios, Studio 101, 65 Alfred Road, London W2 5EU.
Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order.
We take the security of your personal details seriously at Orlebar Brown and have used industry standard precautions to safeguard your personal and payment details. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the bottom of your browser window. This is an indication that the site is secure.
Goods supplied from the Website are supplied by Orlebar Brown Ltd.
Orlebar Brown Ltd is a company registered in England and Wales. The company registration number is 5502027, VAT number is 872 512 034 and registered office is 18 Bedford Row, London, WC1R 4EQ.
Your submission of an order represents an offer to purchase Goods and/or Products indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications are made by us until your order is accepted by us are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Orlebar Brown shall not be obliged to sell you those goods.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by our licensor or us.
You acknowledge and agree that the material and content contained on this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Whilst we will use all reasonable endeavours to verify the accuracy of any information we place on the Orlebar Brown Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Orlebar Brown Website, or any transaction that may be conducted on or through the Orlebar Brown Website including but not limited to, implied warranties of satisforge quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Orlebar Brown website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Orlebar Brown website.
The fullest extent permissible under applicable law, we disclaim any and all warranties of any kind whether express or implied, in relation to the Goods or Products.
This does not affect you statutory rights as a consumer.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Orlebar Brown website and any information provided to or taken from the Orlebar Brown website by you. We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other then fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:
Notice in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that or our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
No waiver by use shall be construed as a waiver of any preceding or succeeding breach of any provision.
Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisons is held to be inapplicable or unenforceable in any circumstances.
These conditions (as amended and altered from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Orlebar Brown in relation to such matters. You confirm that You have read these Conditions and You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Standard terms and conditions still apply during any free delivery promotion.
Any free delivery promotions are subject to Orlebar Brown’s right to do the following at any time: (i) cancel the promotion, (ii) cancel or refuse any individual’s right to benefit from it and (iii) amend the terms and conditions of the promotion.
This promotion is valid in conjunction with other offers and can be used more than once. The promotion is not transferable or redeemable for cash or credit towards any purchase. It is valid only on Orlebar Brown’s web-stores or on orders placed via phone to Orlebar Brown’s web-store.
Free delivery promotions are with our standard shipping services. Orlebar Brown do not guarantee or are responsible for standard delivery times.
UPS Standard (2-5 Business Days) $10.00
UPS Express (2-3 Business Days) $15.00
UPS Next Business Day $50.00
Free Shipping $0.00
UPS Standard (2-5 Business Days) $17.00
UPS Standard (3-5 Business Days) $60.00
UPS Standard (4-5 Business Days) $90.00
UPS Standard (4-5 Business Days) $90.00
UPS Standard (3-5 Business Days) $100.00
UPS Standard (4-5 Business Days) $150.00
Orders made by midday (EST) will be despatched the same working day.
Orders are despatched Monday to Friday and delivered on working days. (Please get in touch if you require a Saturday U.K. delivery.)
If the goods are returned to us, a second redelivery charge will be incurred.
If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organising a redelivery is the responsibility of the customer.
Handling and custom fees may apply to packages sent outside the E.U. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
Items sent outside the U.S. will incur a handling fee from the carrier not included in the postage price.
We do not deliver to P.O. Box, BFPO or freight forwarding addresses.
Depending on the policy of non-UK banks in some cases we are only able to deliver to your debit/credit card billing address.