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The Orlebar Brown Team
Orlebar Brown produces all its clothing in the E.U: the majority of our shorts are made in Portugal and a small amount in England. All our shirts and tops are made in Portugal and all our material, trim and hardware are manufactured in Italy, France and Portugal.
Our shorts come out slightly bigger to accommodate mid-sizes. For example, a true size 33 should wear a size 32.
At the moment we do not, however we do have a mid-size custom service available. Prices begin at £225 per pair, minimum order of 2. If interested please send us a message at info@orlebarbrown.com.
When Orlebar Brown first began, our shorts came out slightly smaller to size however this changed in 2010 and they are now slightly bigger. As of May 2011 our Adam and Sebastian shirts were also updated. The length of the body was increased and the sleeves of the Sebastian were shortened and tightened.
Orlebar Brown is always happy to take orders by telephone. Our office is open Monday to Friday, 09:00 to 18:00 (GMT). The number is +44 (0) 207 785 6941.
The Orlebar Brown office is currently only in the U.K. However please send us an email with your number and a time you would like to be called, and someone will be in touch.
As with all clothing manufacturing, there is a tolerance within sizing. Our tolerance is +- 0.5 cm. With all large orders the shorts are measured to ensure they all match.
The Classic shorts are indeed suitable for use in salt water and chlorine. Our material is tested to 50mg of chlorine per litre of water, whilst the average pool should have 14mg. They have also been tested for salt water and oil. However we have had some complaints of staining due to uncommon substance, such as copper, in pools in Greece and Turkey.
Please note our Sport collection is not as resistant to chlorine, and we therefore advise use only in salt water.
Orlebar Brown is always happy to refund VAT on request. Please notify us in advance of despatch so that the invoice can be amended accordingly.
Any goods exported outside the U.S. or E.U. will be subject to custom fees, V.A.T and a handling charge from the courier if sent with TNT or UPS. These are not included in the delivery cost and are the responsibility of the receiver.
UPS Standard Delivery (1 - 7 days) $10.00
UPS Express Delivery (2 - 3 days) $15.00
UPS Next Day Delivery $50.00
UPS Standard Delivery (1 - 3 days) $17.00
UPS Standard Delivery (2 - 5 days) $60.00
UPS Standard Delivery (2 - 5 days) $90.00
UPS Standard Delivery (2 - 5 days) $90.00
UPS Standard Delivery (2 - 5 days) $100.00
UPS Standard Delivery (3 - 9 days) $150.00
Orders made by 14:00 (GMT) (midday during the Sale) will be despatched the same working day.
Orders are despatched Monday to Friday and delivered on working days. (Please get in touch if you require a Saturday U.K. delivery.)
If the goods are returned to us, a second redelivery charge will be incurred.
Delivery times to addresses outside the U.K. are not guaranteed.
International Standard items are tracked with Royal Mail when leaving the U.K, and can then be tracked with the national post service once outside the U.K.
With U.K. deliveries a signature will be required upon delivery.
If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organising a redelivery is the responsibility of the customer.
Handling and custom fees may apply to packages sent outside the E.U. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
Items sent outside the E.U. on Express will incur a handling fee from the carrier not included in the postage price.
We do not deliver to P.O. Box, BFPO or freight forwarding addresses.
Depending on the policy of non-UK banks in some cases we are only able to deliver to your debit/credit card billing address.
